This new-age software is filled with powerful features from accounting to finance management. Even though QuickBooks comes with many benefits at times, it does show certain glitches. 

Sometimes, the errors can be fixed immediately, but some errors are difficult to resolve, and one of them is QuickBooks error 6177. It strikes right after opening the company file on the workstation in single-user mode.  

Apart from following an incorrect path to access the company file, there are plenty of reasons you can get this error.

This article will describe the most common instances when you get error 6177 in QuickBooks, its causes, and immediate solutions to resolve it.

If you are having trouble dealing with error code 6177 on your own, you can get help from our QuickBooks expert to resolve the issue. Dial +1(855)-738–0359 to connect with them now!

QuickBooks Error 6177: A Quick Description

QuickBooks error 6177 expressly signifies that QuickBooks is unable to open or access the company file, which will result in an error message quoting:

“We’re sorry, QuickBooks encountered a problem”

This error code can pop up in multi-user mode where the file is located on the server computer. It can also arise if the company file is moved from the previous location to the new one.

In the following section, we will outline the primary reasons that can hinder the opening of company files within QuickBooks. So, let’s delve into that now.

Reasons Why QuickBooks is Unable To Access Path to Company File

Every error that occurs has its root causes from where it can emerge, so let’s proceed and learn about them thoroughly:

• Malicious infections like malware or viruses have attacked QuickBooks, and the application is infected.
• QuickBooks-related files are missing or may be accidentally deleted from the directory.
• The QuickBooks Desktop may not use the path to open the company file.
• Incomplete installation or corrupted download might also result in this kind of error.
• To resolve this accessing issue, you must update QuickBooks Desktop to the latest version.
• Another factor is the incorrect sharing setting of the company file folder. For seamless file access, it is essential to ensure that the folder is set to share data with other devices connected to the network.
• It is necessary to have QuickBooks Database Server Manager installed and properly set up on your system. This ensures optimal file access and management, preventing any compatibility issues. 

These were the most common reasons for the QuickBooks error 6177, and now let’s learn about the solution to overcome the issue. 

How To Troubleshoot and Overcome Quickbooks Error 6177

As previously discussed, various reasons can trigger error code 6177 in QuickBooks. Therefore, you need to do various troubleshooting procedures to resolve it effectively:

Method 1: Upgrade The Quickbooks Desktop Program By Installing The Latest Updates

• To do so, you must first open the company file after moving a file on the local computer. In case of any error while opening the file, search for a portable company file.
• Then, you have to update your QuickBooks to the latest version.
• Add Windows firewall ports if not configured, as in QuickBook, as few ports need to be kept open.
• Later, you must ensure that you have turned off the hosting if it is a client computer.
• This is followed by making a new folder on the local computer and then trying to access the data file from that location.
• You also need to move the folder to the local computer and then try to access the data.
• Now, the folder that has a company file on the server computer must be granted full access to a computer.
• Then finally, even the server that contains the QuickBooks file should have access to all the folders.

After upgrading the software with the installation process, it's time to go ahead in the segment and learn about the next way out.  

You should also know:- Resolving QuickBooks Company File Issues

Method 2: Move The Company File To A New Location On The Local Drive

Open your company file from a new location on the local hard drive by the steps, and check whether it fixes the QuickBook error 6177:

• Move the file from the server to the C drive of the local storage and try to open it from there.
• To move further, create a portable file, save it to the C drive, and close the QuickBooks company file.
• Go back to the C drive and restore the portable file, followed by saving the company file on the system.
• Now, Exit the company file and try to open it from the server.

If relocating the company file does not help resolve the error try fixing it with the next method.

Method 3: Download And Run Quickbooks File Doctor On Your Server

First, you need to download and use the File Doctor tool on your server. Once the file doctor is completely installed on your computer, click the Scan button.

Then, this process will scan and clean up your company file that is hosted on the server. Follow the given steps below:

• Start the process by downloading the most recent version of the QuickBooks tool hub and then Save the QuickBooksToolHub.exe file on the system.
• Once finished with that, perform the on-screen instructions to install the terms and conditions of the software.
• Then, the next step is to double-click the icon and open the tool hub after installation
• Then you have been supposed to go for the company file issues from the tool hub 
• Then,Run the QuickBooks file doctor tool.
• The file doctor might take up to one minute to open it.
• Look for the company file from the drop-down menu in the file doctor.
• To locate the file, click on the browser to search
• Then, you must check the file and head to the next step. 
• Now, enter the correct password for QuickBooks admin and tap on the Next tab.
• The file doctor might take around 5 minutes to identify the file. Moreover, this process would not involve any type of additional charges, and the file doctor tool is designed and developed to fix the issue automatically.

If this method resolves your error, then don't forget to back up your company file.

Method 4: Manually Repair the Damaged Quickbooks Program Files

If you find yourself unable to open the company file error 6177 even after the above instruction, then repair the damage in the QB program files by following the instructions below:

Delete the damage.ND file from the file directory

.ND file is a configuration file in the QuickBooks application used to open the company file over the network, and deleting the network configuration file before starting QuickBooks forces it to recreate a fresh copy.

• Go to the folder that contains the company file and locate the Network Descriptor (.ND) file, which has the same name as the company file but is different in the file extension.
• Right-click on the file and select delete to remove the .ND file from the system.

Reconfigure and Activate the QuickBooks Database Service

This helps you to access the company file located on the server and helps to get rid of this error by fixing accessibility issues.

• Navigate to Programs in the Start menu and find and Choose QuickBooks Database Manager.
• Then, you need to select the Add folder button and try to locate the folder containing your QuickBooks company file.
• Click OK and follow the above steps to add more files to the QuickBooks Database Server Manager.
• Click Scan, and when the process begins, you will see a screen containing information about the files hosted by QuickBooks Database Server Manager. Then, wait for the scan process to end and close the application.
• Restart QuickBooks and check if this helps resolve the error.

Method 5: Create A Portable Company File And Restore It To Your Server

Your company file is now on a local drive. Now, you are ready to create a portable company file. This is a compact version of your accounting data.

• First open the QuickBooks Desktop on the system you moved your company file to.
• Then select Open or Restore an existing company.
• Browser for and open the company file you moved to your C drive.
• Create a portable company; this creates a portable version of your company file that also resets your file location data.
• Choose the File menu and then select Open or Restore Company.
• Now, select the Restore a Portable File option.
• Look for the portable file you have created above and choose the drive containing the company file.
• Choose Save to restore the file on the network and Exit QuickBooks from the File menu.

But still, you’re facing issues in accessing the company file in the QuickBooks Desktop, then move to the next troubleshooting steps.

Method 6: Refresh Quickbooks Multi-User Mode on the Server

Resetting the multi-user mode is one of the most reliable ways to fix the QuickBooks error 6177. Follow the steps to enable single-user mode on your server.

• Run QuickBooks on the server system and open the QB application.
• Then, Go to the Utilities in the File menu.
• Select the Stop Hosting Multi-User Access option and then click Yes to confirm it and reset your hosting settings to the starting point.
• Close QB and return the application, but don’t open the QB company file.
• Then Go to the File menu, click on Utilities, and confirm the selection Host Multi-User Access by clicking on Yes.

Exit from the QB application and check if you are still getting the QB error code 6177 0.

Method 7: Create Windows Firewall Exceptions for Quickbooks Program

• First, Open the Windows Start Menu and search for Windows firewall, open it.
• Then Go to the Advanced Settings option
• Right-click Inbound rules, then choose New rule.
• Select Program and click the Next option
• Select this Program path, then Browse. 
• Locate and select each of the executable files listed below, then click Next.
• Select Allow the connection, click Next, make sure all the profiles are checked, and click Next.
•  Now, name your rule like QBFIREWALLEXCEPTION(name.exe) and then select Finish.
• Repeat these steps to create Outbound rules. 

Explore more about:- How to fix QuickBooks Error 6175 0

Conclusion

Resolving QuickBooks error 6177, 0 is important for maintaining seamless access to your company file. By following the appropriate troubleshooting solutions, we hope that you have effectively addressed the issue. 

If you are still encountering the same error or have further queries, feel free to contact our QuickBooks experts anytime. Dial +1(855)-738–0359 for the expert guidance.

Frequently Asked Question

How to fix QuickBooks error 6177?

QuickBooks error 6177 is a company file error that can be fixed by upgrading the QuickBooks file location, restoring a portable company file on the server, running QuickBooks File Doctor, repairing damaged .ND file, and multi-user mode.

Can outmoded QuickBooks Software cause error 6177,0?

Yes, using an outdated software variation can lead to various issues, including QuickBooks error 6177. It is essential to keep your software updated to avoid such errors and to benefit from the latest features and security upgradation.

How can I avoid QuickBooks error 6177,0 in the future?

• Regularly update QuickBooks and Windows.
• Use QuickBooks tools like File Doctor and Database Server Manager for regular maintenance.
• Ensure proper network connectivity.